Once an order is placed, it can only be cancelled before it is Dispatched to the provided destination. Registered customer can always check the status of their order from Track Order option Track Order option available at www.relaxgarments.com Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or others (amount would be refunded through same method, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is accepted & initiated, you will receive the refund amount directly in your account.
NOTE : In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest. For any assistance customer can call our call center @ 9831680309